Legal
Cookie Policy
What cookies we use on our website, why we use them, and how to manage your preferences. For details on how we handle the data those cookies collect, see our Privacy Policy.
Last updated: 31 March 2025
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality, security and user experience, and help us understand how the site is performing.
2. How we use cookies
Our website uses both first-party and third-party cookies for several purposes:
- Essential cookies - necessary for the website and online shop to function correctly (secure payment processing, shopping cart functionality, user authentication).
- Performance & analytics cookies - help us understand how visitors interact with our website, so we can improve usability and performance.
- Marketing & advertising cookies - let us deliver personalised ads and promotions based on your browsing behaviour.
- Security cookies - enhance website security and prevent fraud, particularly for online transactions.
3. Third-party cookies
We use trusted third-party services such as Google Analytics, Facebook Pixel and payment gateways. These services may place their own cookies on your device. See each provider's privacy notice for details on what they collect.
4. Managing your cookie preferences
You can manage your cookie settings at any time by clicking the Cookie Settings button on our website. You can also control or delete cookies via your browser settings:
- Google Chrome: Manage cookies
- Mozilla Firefox: Clear cookies
- Microsoft Edge: Manage cookies
- Safari: Manage cookies
5. Compliance documents
The following PAIA compliance documents are available for download:
- Compliance Notice in terms of Section 83(3)(d) of PAIA
- Request for Access to Record
- Outcome of Request and of Fees Payable
- Internal Appeal Form
6. Contact
For any cookie or privacy-related enquiries, contact samanthab@adroit.co.za.