Digital services connecting industrial operations to the cloud

Digital Services

The Game Changer in Industrial Automation.

Empower your business with real-time data, cloud integration, and intelligent analytics.

What Are Adroit Digital Services?

Digital services refer to the cloud-based and data-driven technologies that support the development,
delivery, and maintenance of our industrial software products. These services enable businesses to:

Cloud SCADA & IIoT

Leverage cloud SCADA systems and IIoT (Industrial Internet of Things).

Real-Time Analytics

Access real-time analytics dashboards.

SaaS-Based SCADA

Simplify operations with SaaS-based SCADA.

Support & Upgrades

Receive technical support, upgrades, and customisation.

ERP & 3rd-Party

Integrate with ERP and 3rd-party systems like SAP.

Cloud Dashboarding & Advanced Analytics

  • Access data from anywhere
  • Use powerful visualisation tools
  • Generate predictive and prescriptive maintenance insights
  • Apply machine learning and data modelling
  • Enhance collaboration across teams

Digital Transformation & Industry 4.0

Industrial digital transformation refers to a set of innovation and transition solutions towards new business models and revenue streams consisting of three fundamental pillars; automation, improved manufacturing processes, and production optimization.

  • Increase manufacturing efficiency
  • Optimise production through real-time data
  • Drive autonomous processes and cloud adoption
  • Connect OT (Operational Technology) and IT seamlessly

Adroit Edge Gateway - OT/IT Convergence

Perfect for remote monitoring, edge computing, and data integration.

OPCUA

Microsoft Azure IoT Hub

EventHubs

Adroit Smart Data Services

Digital Transformation Strategy

Services

Enhance the traditional services to utilise digital and data services to render more value-driven services. Service level agreement and cloud visualization services provide rich, focused value.

Professional Services

Professional services are short-to-mid-term engagements that focus on achieving specific, defined outcomes or add-on value driver to a core offering. Some of these services include integration into 3rd party services or platforms, development or engineering to render or achieve project goals.

Data Services

Originates in our data-driven products that renders contextualize data warehouse and analytics. This extends into cloud data services driven by data analytics and data science.

OPC / Edge Gateway data flow from devices through Agent Server and Smart Data Services to cloud endpoints

Flexible Consumption Model

As part of our digital strategy, in transitioning to a flexible consumption model, the fundamental shift is in the ownership model - from perpetual to use as needed. Flexible consumption, also known as everything-as-a-service, offers substantial benefits. These range from flexibility, wider service offering, and managing customer demand and relationships.

Adoption strategy diagram for transitioning to a flexible consumption model

Use Case: Prescriptive Maintenance

OEM Machine has a connected smart device, the OEM requires this information to monitor the performance of the machine and prescribe optimisation. The client wants predictive maintenance to eliminate unplanned downtime, as well as performance KPI's. The client uses SAP for their work orders and requires integrated services to generate and manage maintenance callouts with escalation.

Run hours

Speed

Temperature

Trips

Fault codes

Data flow from connected smart devices through the Adroit stack to SAP and operator dashboards

Questions often asked.

Adroit Digital Services are the cloud-based and data-driven technologies that support the development, delivery, and maintenance of our industrial software products. They cover cloud SCADA, IIoT, real-time analytics dashboards, SaaS deployments, ongoing technical support and upgrades, and integration with ERP platforms like SAP.

The Adroit Edge Gateway transforms legacy devices and existing SCADA systems into edge-capable assets and exposes their data to multiple endpoints - OPCUA, Microsoft Azure IoT Hub, EventHubs, and Adroit Smart Data Services - making it ideal for remote monitoring, edge computing, and data integration across OT and IT environments.

Smart Data Services (SDS) is a framework that allows for the rapid deployment of fit-for-purpose microservices. Each microservice has a defined data structure and an endpoint. SDS communicates with the Agent Server by reading, writing, and subscribing to tags, then sends those tag values to whatever endpoint is configured.

The Flexible Consumption Model shifts ownership from perpetual licences to use-as-needed. Also known as everything-as-a-service (XaaS), it offers flexibility, a wider service offering, and better control over customer demand and relationships - letting operators consume Adroit capabilities at the pace their business needs.

Prescriptive Maintenance uses live performance data from connected OEM smart devices to predict unplanned downtime and trigger real-time alerts. Integrated SAP work orders generate and escalate maintenance callouts automatically, while key metrics - Run Hours, Speed, Temperature, Trips, and Fault Codes - feed back into continuous machine optimisation.